Help Center

Create an account with email or Google, pick a username, and accept our Terms of Service. If you cannot sign in, reset your password through your email provider or try another sign-in method linked to the same account.

Each account supports one linked Solana wallet. To change wallets, contact support@pvpchess.com before withdrawing remaining balance.

New players complete three free placement games as White before ranked staked play unlocks. Your ELO is set from those results and updates after each settled staked game.

If placement is interrupted, return to the Placement page to resume where you left off.

Deposit SOL from your linked wallet to fund your in-app balance. Keep enough for your stake tier plus a small reserve so matchmaking and staking succeed without extra wallet prompts.

USD values in the app are estimates from live SOL pricing. The locked stake amount is calculated when your game enters escrow.

On Play, choose a stake tier and join the queue or create a challenge link to send a friend. Both players must have sufficient balance before the game starts.

You can only have one active game or post-game review at a time. Cancel an open challenge from the Play page if you no longer want to wait.

Winners receive 95% of the pot after post-game review and fair-play checks. Withdraw SOL anytime from your in-app balance to your linked wallet.

Payout delays usually mean a game is still in review or a fair-play hold is active. Check the game page or email support with the game ID.

Email support@pvpchess.com with your username, a short description, and screenshots if relevant. We aim to respond within 24 hours.